Customer Story – No More Codes for Comcast X1 Voice Remote Customers

Comcast X1 Voice Remote powered by QuickSet Cloud

Congratulations to our friends at Comcast for a smooth and successful roll-out of QuickSet Cloud!

“X1 will now immediately detect the model of the television they are using and program the remote to control things like TV power, volume and input. Within seconds, X1 will display an on-screen message that the remote is ready to go. We’ve received a lot of calls over the years from customers asking for help with setting up their remotes. With this technology, we can eliminate that step, and bring customers closer to the experiences they love.” -read Jonathan’s post on Comcast Voices.

After many hybrid rollouts of QuickSet SDK powered by QuickSet Cloud, this marks the first integration of QuickSet technology with an MSO platform in a pure cloud format. This is probably a major trend in the industry as we move closer towards cloud based video delivery platforms, and a new world of app based content consumption. We’re very excited to see this expansion as we get ready for some really big news coming in the next few weeks.

Learn more here: What is QuickSet Cloud?

Source: Archive

QuickSet Data Insights – United States TV Installed-Base

U.S. TV Installed-Base Brand Year Treemap

  • Median Age

    Graceful handling of older televisions is essential for mainstream video delivery platforms as more than half of the installed base in United States is pretty dated in technology terms. How dated? More than 5 years old!

  • Brand Fragmentation

    The market is fairly fragmented with new brands showing up and old ones going away, however the top two brands, Samsung and VIZIO, hold ~40% of the installed-base market.

  • AVR or …

    In recent years, there has been a major drop in traditional AVR usage and a consumer transition to soundbars. How big of a drop? More than 80% drop!

On a lighter note, the traditional service providers still dominate the “input 1” on the TV, and we mean that literally as those set-top boxes are connected to HDMI 1 input in ~60% of the installations!

 

QuickSet Cloud Update: September 23, 2016

We are excited to announce a major upgrade released to QuickSet Cloud production platforms, one of many to expect in the coming months. This release includes major performance improvements and new features added to our ever growing cloud platform which lead to expansion of automatic device discovery and detection along with quicker response times and increased capacity.

Improvements:

  • Expanded automatic device discovery capabilities removing the need for any manual setup for even more consumers, benefiting QuickSet Cloud enabled set-top boxes, smart TVs and mobile applications
  • An astonishing 33% performance improvement on average, making everything that much faster, and allowing us to serve even more customers!

New Features:

  • New means of enabling One Touch View functionality for mobile applications and IoT gateways without direct HDMI access
  • Predictive Discovery update to include a growing set of content sources and service providers to enhance the Smart TV unified user interfaces

We are happy to mention that QuickSet Cloud updates are released without any downtime on our services used by millions of people every month.

Source: Archive