Universal Electronics and Microsoft collaborate on a turnkey digital assistant platform for the Smart Home

We are happy to announce our collaboration with Microsoft to launch a new digital assistant platform for the home, built on the Microsoft Azure cloud platform, using AI and IoT services. Artificial intelligence is now playing a key role in improving access to smart living products and services, and this is only expected to expand …

Universal Electronics launches a host of new connected home products, solutions and services

We will be introducing a host of new products and capabilities for home security, climate control and hospitality segments at the International Consumer Electronics Show in Las Vegas, NV. Introducing TBH-300 Multi-protocol Smart Thermostat, optimized for subscription broadcasting and hospitality channels, features a variety of connectivity options to easily integrate with occupancy and temperature sensors and local gateway. Zigbee 3.0 to support seamless integration with existing home security and automation gateways commonly used in the service provider and hospitality channels, as well as in curated kits alongside the Nevo® Butler smart home hub. Sub-1 GHz ClearSky long-range radio for standalone mode operation when paired with Ecolink ClearSky high-performance sensors, such as occupancy and door/window. As a curated kit this solution enables complete on-device energy management systems and guest room automation without interaction or use of additional gateways. Bluetooth Smart provides reliable connectivity with mobile phones for simple onboarding and system setup by an installer. Introducing new capabilities on Nevo® Butler for professional home security application. We will also introduce new capabilities on Nevo® Butler for professional home security application to differentiate and offer new services to our subscribers. Nevo Butler is a Zigbee certified smart home hub with a built-in nevo.ai white label voice assistant. The new intelligent sound events provide private and secure context-aware sound triggers necessary in-home security platforms. Upon arming the system, a trigger with an integrated look-back capability ensures important events are automatically captured and available to subscribers and monitoring services, a capability not currently made available on today’s far-field voice-enabled devices. Expanded professional home security offerings with Interoperability as a Service and Zigbee home automation powered by QuickSet Cloud allow new experiences to be added to existing entertainment and smart home devices in consumers’ homes, addressing consumer demand for interoperability. Virtual Agent Offering, personalize and expand the built-in white-label virtual assistant to provide a frictionless experience in how subscribers can interact with your services. These devices, solutions and services will also be offered in a range of new curated kits for the hospitality channel to address a variety of needs for room automation and in-room service delivery. TBH-300 Multi-protocol Smart Thermostat as standalone climate control and energy management solution with ClearSky occupancy and door/window sensors; or integrated with a Zigbee 3.0 in-room gateway; A reference virtual agent template for a personalized in-room experience and hospitality service integrated on Nevo Butler. Additionally, a wide range of Ecolink intelligent sensing solutions will be on display to present how optimized and curated kits can offer turnkey solutions to address common home intrusion, monitoring and control challenges. We will host product demonstrations for all our latest technologies and products at Booth #42325 in the Sands Expo at CES 2020 in Las Vegas from January 7 -10. Victor Berrios, Director of Connected Home IoT Products, will be available to discuss how Nevo Butler and curated kits and services can be used to introduce or expand offerings in a range of channels.

New nevo.ai features extend virtual assistant capabilities to bring intelligent services, virtual agent, and more

We will be introducing new capabilities and support across a variety of home entertainment and smart home devices for nevo.ai virtual assistant services at the International Consumer Electronics Show in Las Vegas, NV, which kicks off on January 7, 2020. Since the introduction of nevo.ai as an integrated white label virtual assistant in Nevo® Butler, we have been hard at work bringing new capabilities, and support across a wide array of devices such as Smart TVs, set-top boxes and home gateways, where users can interact more easily with their smart home virtual assistant. Nevo Butler is an entertainment and smart home hub with nevo.ai built-in to enable far-field voice assistance, designed to blend Smart Home and Entertainment experiences into one. Powered by QuickSet® Cloud, this product can enable a natural voice control experience to the existing installed base of devices in the home that are not addressable through other assistants. The lack of perceived value for smart home by a large percentage of households can be addressed by adding interoperability with devices they own and use on a daily basis. Introducing nevo.ai, a white label virtual assistant service, with a range of new capabilities enabling interoperability across a variety of home entertainment and smart home devices.   This year, we are introducing nevo.ai as a white label virtual assistant service with a range of new capabilities, enabling integration across a variety of home entertainment and smart home devices to simplify user interaction and interoperability in the increasingly connected home. Powerful and simple to integrate conversational interface to set up and interact with a growing list of devices in the home, complementing existing assistants while keeping OEM brands in control of the experience. Support for far-field voice through Nevo Butler, or near-field voice using any of our popular voice-enabled remote control platforms.   New graphical interface when integrated on devices with a display for an increasingly user-friendly multi-modal experience. Rich graphical cards and on-screen elements offer helpful answers and recommendations, and quick access to tailored activities for users who still show a strong preference for tactile single-touch access over a conversational interface. These features can be experienced through our new Halo smart entertainment hub, powered by nevo.ai.   Interoperability as a Service powered by QuickSet Cloud where branded OEMs can manage their users’ experiences across entertainment and smart home devices, reducing operational costs while addressing specific consumer needs. QuickSet 5.0 including the latest advancements in QuickSet Cloud blending entertainment and smart home with built-in support for IoT device management, dashboards and analytics, and native support for Zigbee 3.0   New intelligent sound events provide private and secure context-aware services across home security and entertainment control. With an integrated, look-back capability so important events are automatically captured.  Enabling a variety of new features, such as audio ducking, sound triggers and snapshots for home security, and a more intuitive entertainment audio control.   Virtual Agent service powered by nevo.ai offers an integrated Tier 0 Support (or self-help) for Entertainment and Smart Home devices to address common questions around setup, feature discovery, and troubleshooting. Available on-device; a support website; or integrated in branded mobile apps, this service maintains the consumer in-brand experience.  Enhanced with the knowledge of existing devices at home powered by real-time access to the secure, remote troubleshooting features of QuickSet 5.0 to offer a powerful framework to address the most challenging aspects of supporting devices in a more connected home. Conversational interfaces powered by artificial intelligence are playing a key role in improving access to smart living products and services, on-device and on-the-go, and this is only expected to expand in size and scope.  As a strategic technology decision, reliable and open infrastructure is key to long-term success.   ai built on Microsoft’s open-sourced and extensible virtual assistant framework to empower customers to deliver novel and tailored experiences directly to their customers through a variety of channels while offering confidence in the technology decisions made today. A preview of the skills developer framework to evolve and enhance the built-in capabilities of the virtual assistant as new services are offered to users, accessible across devices, in and out of the home. “By making nevo.ai service available across more devices and screens, we will offer an upgrade path for QuickSet Cloud-enabled platforms to benefit from our device interoperability, device knowledge graph and virtual agent capabilities available through rich conversational interfaces, on and off device.”   “By making nevo.ai service available across more devices and screens, we will offer an upgrade path for QuickSet Cloud-enabled platforms to benefit from our device interoperability, device knowledge graph and virtual agent capabilities available through rich conversational interfaces, on and off device,” says Arsham Hatambeiki, our SVP Product and Technology, “Microsoft’s vision for a multi-assistant  future fully aligns with ours and we continue to collaborate on new services to enable this future for smarter and more capable devices at home.” “Today, and in the future, we assume every home product will offer immediate and on-device assistance through natural conversational interfaces, in a personalized and trusted experience,” said Lili Cheng, CVP, Conversational AI. “By partnering with UEI on nevo.ai and QuickSet Cloud, we will enable UEI customers to build on an open  Virtual Assistant framework, for millions of home products, powered by Microsoft’s AI and Azure IoT services.” We will host product demonstrations for all our latest technologies and products at Booth #42325 in the Sands Expo at CES 2020 in Las Vegas from January 7 -10.  Nikki Ahmadi, Director of Cloud and Software Products, will be available to discuss how Nevo Butler and curated kits and services can be used to introduce or expand offerings in a range of channels.