On Friday afternoon some users were unable to reach our services due to a major service outage at one of the underlying internet service providers.
The internet service provider’s outage was due to their DNS, Domain Name system, which is responsible for connecting domains to their IP addresses. Although our services were fully functional and online, some users experienced connectivity issues as a result.
More information about this internet service provider's outage and the root cause can be found here.
Now, onward to some interesting developments we can share more about later in the year! Meanwhile, stay indoors and stay safe!