The most significant source of confusion in any visual interface is the number of options available for the user to decipher. In the case of universal remote controls, there are too many buttons. While trying to solve this problem, the Designovation team at Universal Electronics realized that users need many of these buttons, just not at the same time. Therefore, the optimal remote is one that adapts to the user and only presents the relevant keys for the active content.
The optimal remote adapts to the user and only presents the relevant keys for the active content.
QuickSet provides the critical context awareness that enables the adaptive control experience, by automatically discovering connected devices and services. Powered by QuickSet, the Bose 700 Sound Bar detects the active content source, identifies the optimal control protocol, and finally updates the remote in real-time with the most appropriate keys.
The physical aspect of the adaptive control solution is to show/hide keys on the remote. Touch screens can meet the dynamic requirement. However touch input lacks tactile feedback, which is indispensable in a multi-modal environment where the user’s visual attention is on the TV, while also interacting with the system via voice. The Designovation team experimented with a wide range of design options, before arriving at a seamless elastomer keypad that can show/hide labels through dynamic back-lighting. We are honored to have had the opportunity to collaborate with the Bose team, leveraging Universal Electronics' engineering and manufacturing expertise, to ensured that the design performs to the highest standards in all use cases.